This Global Number Services project is an extension of the TAT Call Centre, which is based in Bangkok. According to monitoring statistics, over 80 per cent of the calls are from Thai tourists or domestic calls. Foreign tourists end up incurring significant costs in calling the TAT Call Centre.
At present, this pilot project provides a service in English for major markets; such as the United Kingdom, Sweden, USA and Australia.
Dialing numbers for these countries:
Tel: +442033550430 or 02033550430
Tel: +15166196810 or 5166196810
Tel: +61280147129 or 0280147129
The calls will be charged at the local rate for the callers regardless of whether they are calling from a landline or mobile phones.
In addition, the information can be provided via an Internet enquiry or video live chat. Tourists can log-on to www.tourismthailand.org and click on the “1672 tourist hotline” icon on the lower right-hand side of the web page. After selecting the language, visitors will be asked to fill in basic details such as their name and e-mail address.